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Shipping Policy

* We currently offer shipping only to the United States and Canada.

Processing Time: All orders are processed within 2-7 business days. Please note that during high-demand periods, processing times may be longer. You will receive an email notification with tracking details once your order has shipped.Shipping Time: Delivery times may vary depending on your location and postal carrier. If delays occur due to factors outside of our control, such as weather, holidays, or customs processing please contact us.

*For orders shipping to Canada, please be aware that customs duties and taxes may apply.
These charges are determined by the Canadian government and are the responsibility of the recipient.

Order Tracking: Once your order ships, you will receive a tracking number via email. You can use this number to track your order on the carrier's website.Shipping Rates: Shipping rates are calculated to cover the costs of packaging, handling, and delivery. We strive to keep our shipping fees as affordable as possible.
     ^{• USA Orders - A flat rate of $10.00 will be
        charged for orders shipped within the USA.
     • Canadian Orders - A flat rate of $20.00 will
        be charged for orders shipped to Canada.}Address Accuracy: Please ensure that your shipping address is correct and complete. We are not responsible for delays or issues caused by incorrect or incomplete address details.

Refund & Replacement Policy

* We do not offer refunds, but we will assist you with replacements or carrier lost orders under the following conditions:

Customer Lost or Stolen Packages: Once a package is marked as delivered by the carrier, it is considered the recipient's responsibility.
      ^{• If your package is lost or stolen, please
          contact the carrier directly to file a claim.
      • Unfortunately, we cannot take responsibility
          for packages that are lost or stolen after
          delivery.}Order Cancellations: Unfortunately, we do not accept cancellations once an order is placed. This policy helps us maintain a smooth and efficient order processing system. Once your order is confirmed, we begin preparing it for shipment to ensure prompt delivery. We appreciate your understanding and strive to provide you with the best service possible. If you have any questions or concerns about your order, please contact us as soon as possible.No-Refunds: You understand that we hold a no-refund policy. All sales are final. Replacements are offered at the sole discretion of ROULAE under specific conditions outlined in this Refund Policy. By proceeding with a purchase, you represent and warrant that you have read, understood, and unconditionally agree to be bound by the terms of the No-Refund Policy.Damaged or Defective Items: If your item arrives damaged, please contact us within 3 days of receiving it.Please include the following details:
       • Order Number
       • Tracking number
       • Name and Contact Information
       • Description of the Issue
       • Photo of packaging
       • Photos of the Item (clear photos
         showing the damage)Incorrect Items: If you receive the wrong item, please contact us within 3 days of receiving it.Please include the following details:
       • Order Number
       • Tracking number
       • Name and Contact Information
       • Description of the Issue
       • Photo of packaging
       • Photos of item received compared
          to the correct ordered itemCarrier Confirmed Lost Packages: If your package cannot be delivered or is confirmed as 'lost' by the carrier during transit, we will work with you to address the issue. This may involve sending a replacement or taking other appropriate measures based on the circumstances.

FAQs

Frequently Asked Questions

* Shipping information can be viewed here.
* Refund & replacement information can be viewed here.

Privacy Policy

* Last updated: December 15, 2024.

This Privacy Policy explains how ROULAE ("we", "our", or "us") collects, uses, and discloses your personal information when you visit, use, or make purchases through roulae.com (the "Site"), or otherwise interact with us. For the purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, including customers, website visitors, and any individual whose personal information we collect.Please read this Privacy Policy carefully to understand how we treat your personal information. By using our Site and Services, you agree to the terms outlined in this Privacy Policy.

Changes to Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law. You are encouraged to review this page periodically for the most current information.

Information We Collect and How We Use It

We collect personal information from various sources when you visit our Site or make purchases through Payhip, our third-party checkout provider. Below, we explain the types of personal information we collect and how we use it.Information You Provide Directly
"Personal Information" refers to any information that identifies you or could reasonably be used to identify you. We collect the following types of personal information:• Contact Details: When you make a purchase, we collect your name, email address, and billing address.• Payment Information: Through Payhip, we collect payment-related information, such as your credit card or other payment method details, required to complete your purchase. We do not store or process payment details directly; this is handled by Payhip.• Order Details: Information about the products you purchase, transaction history, and any other details necessary to fulfill your order.Information We Collect Automatically
• Usage Data: When you visit the Site, we may collect information about your interaction with the Site, such as your IP address, browser type, device type, and browsing behavior using technologies like cookies and web beacons. This data helps us analyze trends, improve the user experience, and manage the Site.

How We Use Your Personal Information

We use the personal information we collect for the following purposes:• To Process Orders: To fulfill your orders, manage payments, and ship products to you.• To Communicate with You: To send order confirmations, shipping updates, and customer support information.• To Improve Services: To enhance and personalize the user experience on the Site, and to optimize our services.• To Comply with Legal Obligations: To meet any legal requirements, including tax or regulatory obligations, and protect against fraud.• For Marketing: With your consent, we may send you promotional communications about products or services that may interest you. You may opt out of marketing communications at any time by following the instructions in the emails we send.

Cookies and Tracking Technologies

We use cookies and similar technologies on our Site to enhance user experience, track site performance, and analyze usage. Cookies help us remember your preferences, improve functionality, and analyze how visitors interact with the Site.You can control cookies through your browser settings, but please note that disabling cookies may impact your experience on the Site.

How We Disclose Your Information

We may share your personal information in the following circumstances:• With Payhip: We may share personal data with third-party service providers such as Payhip, but only as necessary to process your transactions and support the services provided. Payhip processes your payment information in accordance with their Privacy Policy.• With Service Providers: We may share your personal information with third-party vendors who assist in delivering our services, including shipping companies, email service providers, and data analytics providers.• For Legal Compliance: We may disclose your personal information if required to do so by law, in response to legal requests (such as subpoenas), or to comply with applicable laws or regulations.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including processing transactions and complying with legal obligations. If you wish to request that we delete your personal information, please contact us.

Security of Your Information

We use reasonable security measures, including encryption and secure connections, to protect your data during transmission and storage.

Third-Party Websites and Links

Our Site may contain links to third-party websites or services. These websites are not controlled by us, and we are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information. If you are a parent or guardian and believe we may have inadvertently collected information from your child, please contact us immediately.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.• Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.• Right to Delete: You may have a right to request that we delete personal information we maintain about you.• Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.• Right to Opt out of Sale or Sharing or Targeted Advertising: You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.• Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.• Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.• Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.(+) You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

International Data Transfers

While your personal information is processed in the United States, it may be transferred to and processed in other countries. By using our services, you consent to the transfer, storage, and processing of your information in the United States and other locations.

International Users

By using our services, you agree to the transfer and processing of your personal data in the U.S., where privacy laws may differ from those in your country. If you are located outside the U.S., please be aware that your data will be handled according to U.S. data protection laws.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal information, please contact us at:roulae.com
Email: [email protected]

Terms Of Service

Overview

Roulae.com (the "Website") is owned and operated by ROULAE (the "Owner"). Throughout the Website, the terms "we," "us," and "our" refer to ROULAE. The terms "you," "your," and "yours" refer to the customer, merchant, or any individual or entity accessing or using the Website. By using or accessing the Website, you agree to be bound by these terms and conditions, which govern your use of the Website and any services provided therein.By accessing and using this Website, you acknowledge and agree that your access to and use of all information, tools, and services made available through the Website are subject to your acceptance of and compliance with all applicable terms, conditions, policies, and notices outlined in these Terms of Service.By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.All transactions are securely processed through Payhip.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.For more details, please review our Refund Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of the optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available via our service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 - USER EMAILS, REVIEWS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example but not limited to - emails, reviews, feedback, etc) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on our site or in the service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).We undertake no obligation to update, amend or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service or on any related website, should be taken to indicate that all information in the service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service or of any related website, other websites, or the internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the service or any related website, other websites, or the internet. We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.In no case shall Roulae.com, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Roulae.com and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service, along with the Privacy Policy, Shipping Policy, and any other policies or operating rules posted by us on this Site or in respect to the Service, all of which are incorporated herein by reference, constitute the entire agreement and understanding between you and us.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the law.

SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for any changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.You can review the most current version of the Terms of Service at any time by visiting this page. If we make any material changes, we will notify you either by posting a notice on our site or by directly sending you an email notification.

SECTION 21 - ACCEPTANCE OF TERMS

By using this website and engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to the terms stated above, you must not use this website or our services.

SECTION 22 - EXPORT CONTROL

Products and content available through our Services may be subject to export controls under U.S. law. You agree that you will not export or re-export any products or content to any countries or individuals that are prohibited under U.S. export laws and regulations.

SECTION 23 - NO WAIVER

No waiver of any term of these Terms of Service shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms of Service shall not constitute a waiver of such right or provision.

SECTION 24 - FORCE MAJEURE

We shall not be liable for any failure to perform or delay in the performance of our obligations under these Terms of Service due to events or circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, strikes, power failures, network outages, government actions, or any other unforeseen event that prevents us from fulfilling our obligations.

SECTION 25 - CONSENT TO COMMUNICATION

By using our services and providing your contact details, you consent to receiving communications from us via email or other means. This may include communications related to transactions, promotions, or updates regarding our products or services.

SECTION 26 - REFUND POLICY

You understand that we hold a no-refund policy. All sales are final. Replacements are offered at the sole discretion of ROULAE under specific conditions outlined in the Refund Policy, which is incorporated herein by reference. By proceeding with a purchase, you represent and warrant that you have read, understood, and unconditionally agree to be bound by the terms of the No-Refund Policy.

SECTION 27 - USER REVIEWS AND TESTIMONIALS

By posting a review or testimonial on our website or social media channels, you grant us permission to use and display that review or testimonial on our website, marketing materials, and other promotional channels. You confirm that the content you provide is accurate and does not violate any intellectual property rights or laws.

SECTION 28 - PAYMENT PROCESSING AND FEES

All payments for services and products are processed via Payhip, our third-party payment processor. You agree to provide accurate and complete payment information when making a purchase. You are responsible for ensuring that you have the necessary funds or credit to complete the transaction.Payhip may charge processing fees for payments, which are included in the purchase price. You agree to be responsible for these fees as they are outlined during checkout. If a payment is unsuccessful or your account is flagged for fraud, Payhip reserves the right to cancel or suspend your access to any services or products.

SECTION 29 - THIRD-PARTY SERVICES

We may, from time to time, offer links to third-party websites or services through our platform. These third-party services are not under our control, and we are not responsible for their content or policies. We encourage you to review the terms and conditions of any third-party services you interact with.

SECTION 30 - COPYRIGHT AND INTELLECTUAL PROPERTY

All content on this site, including text, images, graphics, logos, and digital products, is the property of ROULAE or its content suppliers and is protected by U.S. and international copyright laws. Unauthorized use of this content is prohibited, and any infringement will be pursued to the fullest extent of the law.

SECTION 31 - SOCIAL MEDIA AND MARKETING CONSENT

By subscribing to our newsletters, blogs, or following us on social media, you consent to receiving marketing communications. You can opt out of marketing emails or notifications at any time through the unsubscribe links provided

SECTION 32 - LIMITATION OF LIABILITY

In no event shall Roulae.com or its affiliates be liable to you or any third party for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or products. Our liability for any claims arising from your use of our website or services is limited to the amount paid by you for the specific service or product in question.

Section 33 - order processing and delivery

Orders are processed within 2-7 business days after payment confirmation, excluding weekends and holidays. Standard shipping times are 2-10 business days for U.S. orders and 10-30 business days for Canadian orders. Shipping rates are a flat $10 for U.S. orders and $20 for Canadian orders. Once your order has shipped, you will receive tracking information via email.We are not responsible for delays caused by carriers, incorrect addresses, customs processing, or unforeseen circumstances such as severe weather conditions. If a package is lost in transit, please contact us, and we will work with the carrier to resolve the issue. We do not accept returns or refunds; however, if an item arrives damaged or defective, please email [email protected] within 3 days.

Section 34 - shipping policy

You understand that all shipments and deliveries are subject to the terms of our Shipping Policy.

Section 34 - review guidelines

Thank you for sharing your feedback! We value your reviews and appreciate you taking the time to share your experiences with our products and services.By submitting a review on our website (the "Website"), you ("Reviewer" or "you") understand, acknowledge, and agree to the following guidelines (these "Guidelines"): (a) Your review must reflect your honest and genuine experience with the specific product or service. You agree not to submit reviews that are misleading, fraudulent, defamatory, libelous, obscene, hateful, discriminatory, or otherwise unlawful. You are solely responsible for the content of your review; (b) We do not offer compensation or incentives for reviews. Please provide your feedback freely, without any expectation of reward; (c) We reserve the right, in our sole discretion, to moderate, edit, or remove any review that violates these Guidelines or our Terms of Service, including reviews that are abusive, hateful, or discriminatory; profane, vulgar, or obscene; misleading, false, or defamatory; irrelevant to the product or service; commercial or spam-like; infringe on any intellectual property rights; violate any applicable laws or regulations; contain personal information (e.g., phone numbers, addresses, email addresses); or impersonate another person; (d) By submitting a review, you grant ROULAE ("we," "us," or "our") a non-exclusive, royalty-free, worldwide, perpetual, irrevocable, transferable, and sublicensable license to use, reproduce, modify, publish, translate, distribute, and display your review (or portions thereof), including your name and likeness, in any media, including our Website, social media channels, marketing materials, and other promotional content, for any purpose, commercial or otherwise, without further consent or compensation. You represent and warrant that you have all necessary rights to grant this license and that your review does not infringe on the rights of any third party; (e) You represent and warrant that: (i) You are at least 18 years of age and have the legal capacity to enter into this agreement; (ii) You are the author of your review and have all necessary rights to submit it; (iii) Your review is truthful and accurately reflects your genuine experience; (iv) Your review does not violate any applicable laws or regulations; and (v) You will comply with all applicable laws and regulations in submitting your review; (f) You agree to indemnify and hold harmless ROULAE, its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your review, your breach of these Guidelines, or your violation of any law or regulation; (g) To the fullest extent permitted by applicable law, we disclaim all liability for any reviews posted on the Website, whether or not we have moderated or removed them. We are not responsible for the accuracy, legality, or appropriateness of any reviews; (h) These Guidelines shall be governed by and construed in accordance with US law, without regard to its conflict of law principles; (i) We may update these Guidelines from time to time. Any changes will be posted on the Website, and the revised Guidelines will be effective immediately upon posting. Your continued submission of reviews after the posting of changes constitutes your acceptance of the revised Guidelines; (j) If you have any questions about these Guidelines, please contact us at [email protected].